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Citizens Advice Mid-North Yorkshire

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities for the problems they face. We value diversity, promote equality and challenge discrimination. We are a charity staffed mainly by volunteers.

We provide advice on all enquiry topics and we campaign for change locally, regionally and nationally where policies and practices are unfair.

  • Money and budgeting advice
  • Welfare Benefits advice
  • Form filling
  • Debt advice
  • Discrimination advice
  • Employment advice
  • Charitable grants applications
  • Housing advice
  • Consumer, legal, relationship, immigration and all other areas of advice

Location and Contact Details

Contact Details
01757 701320
Please note advice is not available on this number
0808 278 7900
Call Adviceline (FREE)
38 Ousegate, Selby, North Yorkshire, YO8 4NH

Further Information

Our service is available Monday to Friday 9am to 5pm and the general Adviceline number to ring for advice is 0808 278 7900 (FREE to call). You can access a Selby Foodbank Voucher using this line.

Our office on Ousegate is open on Mondays, Tuesdays and Fridays 10am – 12.30pm, and we will be following social distancing guidelines.  We’ll need to limit the number of people in our waiting area so please phone us if you can.  It’s quicker to call us and you’ll receive the same service – it will also help us keep our face-to-face service for those who cannot ring.

Our advice guide website for up-to-date advice is at

For our Help to Claim telephone service for Universal Credit please phone 0800 1448 444, where an adviser can help with the application process for Universal Credit.

If you would like to chat to an online adviser, please go to

For help with consumer issues (e.g. issues related to products or services you’ve purchased) you can contact the Citizens Advice consumer helpline on 0808 223 1133 or chat online to an adviser on our website.

Follow us on Facebook and Twitter if you have not already!

If you can’t hear or speak on the phone, use Relay UK to use our telephone services by dialling 18001 before any of our numbers.  Visit the Relay UK website for more information.