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Citizens Advice Mid-North Yorkshire

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities for the problems they face. We value diversity, promote equality and challenge discrimination. We are a charity staffed mainly by volunteers.

We provide advice on all enquiry topics and we campaign for change locally, regionally and nationally where policies and practices are unfair.

  • Money and budgeting advice
  • Welfare Benefits advice
  • Form filling
  • Debt advice
  • Discrimination advice
  • Employment advice
  • Charitable grants applications
  • Housing advice
  • Consumer, legal, relationship, immigration and all other areas of advice

Location and Contact Details

Contact Details
01757 701320
Please note advice is not available on this number
0808 278 7900
Call Adviceline (FREE)
38 Ousegate, Selby, North Yorkshire, YO8 4NH

Further Information

Our general Adviceline number to ring for advice is 0808 278 7900 (FREE to call)

Our office on Ousegate is open from 13th April 2021 for emergencies Tuesdays and Fridays 10am – 2pm, and we will be following social distancing guidelines.  We’ll need to limit the number of people in our waiting area so please phone us if you can.  It’s quicker to call us and you’ll receive the same service – it will also help us keep our face-to-face service for those who cannot ring.

Our advice guide website for up-to-date advice is at

For our Help to Claim telephone service for Universal Credit please phone 0800 1448 444, where an adviser can help with the application process for Universal Credit.

If you would like to chat to an online adviser, please go to

You can find frequently updated advice on a range of issues related to Coronavirus including Benefits, Housing, Employment and many other issues at

For help with consumer issues (e.g. issues related to products or services you’ve purchased) you can contact the Citizens Advice consumer helpline on 0808 223 1133 or chat online to an adviser on our website.

We are also constantly updating our Social Media channels with both local and national advice and information, as the COVID19 situation changes, so please take the time to follow us on Facebook and Twitter if you have not already.