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We’re Scope, the disability equality charity in England and Wales. We provide:

  • Practical information and emotional support when it’s most needed
  • Campaign relentlessly to create a fairer society.

Location and Contact Details

Contact Details
Here East Press Centre, 14 East Bay Lane, E15 2GW

Further Information

Scope’s Helpline

Scope’s helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.

Our information officers can answer questions and talk you through a wide range of topics connected with disability, including

  • Benefits
  • Finance
  • Social Care
  • Work
  • Equipment and Assistive Technology
  • Housing and Home Adaptations

We can also put you in touch with local providers of information and support and other Scope services in your area. More information about accessibility including textphone and translation is on our website:

Freephone: 0808 800 3333


Monday to Saturday: 8am to 8pm

Sunday: 10am to 6pm and most bank holidays.



Navigate provides support at the start of your journey as a parent of a disabled child. It’s a six-week programme that aims to put you in touch with a personal advisor, helping you to talk about your feelings and concerns.

About the programme

Your personal adviser will work with you to:

  • explore your needs and personal goals
  • agree your 6-week action plan, and
  • provide you with support, if you need it.

You will also have weekly catch ups with your adviser.

Reaching the end of the programme

At the end of the 6 weeks, you will look at what did or didn’t work and rate your overall progress.

Depending on availability, you may get to choose to start again with new goals.


Navigate is open to any parent or carer who:

  • lives in England or Wales
  • has a child under 18 years of age, who is going through or has received a diagnosis in the last year.

More information can be found at

Phone: 0808 801 0510

Monday to Friday: 9am to 8pm

Saturday: 9am to 12pm

Contact Email:


Scope’s Online Community

Scope’s online community is a place where disabled people, parents, carers and those who work with disabled children and adults can come to discuss all topics relating to disability. You can ask questions, share your experiences and get much needed support with any issues you currently face.

More information about joining or just finding out more information can be found at