Posted on:

North Yorkshire Council

North Yorkshire Council provides a range of support and information for key services. Please visit our website to access more information.

  • Planning
  • Transport and streets
  • Benefits
  • Housing
  • Environmental Health
  • Council Tax
  • Education and learning

Location and Contact Details

Contact Details
0300 131 2131
Civic Centre, Doncaster Road, Selby, YO8 9FT

Further Information

Full details on ways to contact North Yorkshire Council can be found at


North Yorkshire Council provide general housing information and advice to both tenants and landlords in private and public sector housing, on a range of housing issues that includes:

    • Rent arrears
    • Domestic violence
    • Landlord/Tenant disputes
    • Loss of employment
    • Anti-social behaviour/Harassment
    • Welfare benefits


We will work with anyone who is either homeless or threatened with homelessness to try and enable them to stay in their homes or to help find them alternative accommodation.

Prevention and advice can include:-

    • Mediation in landlord and tenant disputes.
    • Advice and information.
    • Assistance with housing benefit enquiries and forms.
    • Referrals to other agencies for support, mediation and temporary accommodation.

 For further information, or if you need help because you might become homeless, contact us on 01757 705101 and ask for a housing options appointment’


The Homelessness Prevention Service (Selby Stay only) transferred from Horton Housing to North Yorkshire Council on 1st October 2019. The HPS will provide information and advice to all tenants who are struggling with their tenancies.

This includes:

    • Housing issues
    • Benefit enquiries
    • Other tenancy related issues
    • Anything that may affect your tenancy.
    • Sign posting

For further information or to refer into this service please contact Customer Services and ask for the Homeless Prevention Team call 01757 705101, Ann Sawden 07780191617, Sarah Noutch 07780307180 or Email Alternatively you can refer into the service by the referral form on North Yorkshire Council’s website


Our contact centre is open for calls between:

  • Monday  8.30am – 5.00pm
  • Tuesday  8.30am – 5.00pm
  • Wednesday  10.00am – 5.00pm
  • Thursday  8.30am – 5.00pm
  • Friday  8.30am – 4.30pm
  • Saturday CLOSED
  • Sunday CLOSED

Useful Numbers

  • Floodline – 0845 988 1188
  • NYCC Social Services0845 034 9410